Our Services
Brand
Creation
We partner with businesses to unlock their full potential – whether it’s enhancing their current positioning or developing new offerings. We craft brands that are unique, relevant, and built for the future.
- Brand Strategy and Architecture
- Narrative and Positioning
- Primary Consumer Research
- Brand Rollouts & Training
- Visual Identity and Design Systems
- Motion Design
- Messaging Frameworks
- Employer Branding
Digital
Shaping a company's digital future requires recognising and adapting to our rapidly changing world. We connect emerging technologies with evolving consumer behaviour's to create websites and experiences that redefine industries and transform businesses.
- User and Market Research
- UX and UI Design
- Iterative Prototyping
- UX Writing
- Ecommerce
- Full-Stack Development
- User Testing
- SEO
Brand
Expression
We deliver business results through creative solutions that are culturally relevant and tailored to the right channels. As a full-funnel partner, we integrate audience insights, data, content, and channel strategy to craft impactful brand storytelling.
- Brand Campaigns
- Copywriting
- Art Direction
- Product & Growth Marketing
- Social Media Assets
- Experiences & Activations
- Content Ideation & Production
- Film and photography
- CGI
- Packaging Design
Paul Lavery Chief Operating Officer - Portview Fitout“Fluent Format has seamlessly integrated into our 150-person team, providing strategic insight and fresh perspectives week after week. Their ability to think critically, challenge assumptions, and drive progress at speed has been invaluable. Over the years, they have become a trusted advisory partner, ensuring we stay ahead in an ever-evolving landscape.”
Colette Wilson Head of Marketing - BlocOut“Fluent Format didn’t just refresh the visual, they built a standalone brand. They took BlocOut from being one item in the BlocBlinds portfolio and gave it an identity of its own. Through clear strategy, bold creative, and a meticulous rollout across content and ecommerce, they transformed how we position and present BlocOut in the market. It now stands confidently on its own, and the results speak for themselves.”
Frank McCullagh Head of Growth - Collections & Co.“Fluent Format was the perfect partner to create a disruptive brand for the US market at scale. Not only did they develop a standout identity, but they also provided ongoing support over 18 months. From strategy and marketing assets to packaging and digital transformation. They consistently delivered on time and within budget with impressive productivity.”
Scott Thompson Director - Calvert“We engaged with David and his team as part of our company rebrand, website update, creative campaign work and to improve our social media presence. We have been hugely impressed with their knowledge, creativity and professionalism and they’ve been an excellent addition to our business.”
Stuart Annesley Director - Doorstore“We had two businesses under one roof, but this wasn’t clear to the public. David & the team provided a clear strategy and implemented a new brand system. Their continuous partnership and support is something we couldn’t do without.”
Katie Curvel Marketing Director - We Insure“Fluent Format guided us through every step, from brand identity development and stakeholder alignment with our franchisees to website design, disaster relief branding, and compelling animations that enabled seamless adoption across our national network. Their collaboration with cross-functional teams ensured that the rebrand translated effectively across every touchpoint. They didn’t just help us rebrand, they helped us tell a more powerful story.”
Sergio McKenzie Managing Director - McKenzies Ltd“Great at what they do, can only recommend. From initial planning through the design and implementation David and the team makes the process very easy while producing the highest level of products to bring to your customers.”
Claire McIntyre CMO - Qarik“We had previously worked with design agencies in New York, but those attempts fell short — mostly due to a lack of understanding of our business and what we were really trying to achieve. David and the team at Fluent Format took a completely different approach. They invested the time to truly understand our company, our goals, and our market. That insight translated into a brand that not only looks great but actually reflects who we are and where we’re headed.”
Conal Love Marketing Director - LoweConex“David and his team worked closely with us to help redefine the positioning and clarity of LoweConex. The process wasn’t just a rebrand, it was a strategic refocus that helped us productise our business model and speak with confidence and clarity on what it is we offer the market. Our website traffic typically is up 4,000% week on week comparatively with our previous site.“